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RETURNS & EXCHANGES

Returns/ Exchange Policy (As of January 1, 2015) ALL Daedo USA online and phone merchandise orders once placed, received and acknowledge by us without exception including retail, wholesale orders, discounted dealers orders, special custom orders and international orders ARE FINAL! customer WILL NOT be issued or applied cash or credit card refunds of any kind. Only store credit will be issued, Never Cash back!!! Daedo USA Inc. accepts requests for EXCHANGES ONLY within 8-15 days of purchase, there is a 20% restocking charge; after 15 days, goods will not be accepted for exchange (No exceptions). No exchange returns are accepted on custom items at any time, clearance/sale items, protective bras, jock straps, male/female cup protectors, sock gloves and any electronic products. Please be aware that the terms of sale for these particular products are very strict, due to State Health & Sanitary code and vendor regulations: Electronic socks Adidas, Nike, Mizuno, JCalicu, Fila products are NOT returnable/refundable under any circumstance (regardless if brand new-unused or the best excuse in the world) No exceptions!!!! ONCE AGAIN, BE AWARE!!!!!! ELECTRONIC SOCKS & ELECTRONIC PRODUCTS IN PARTICULAR- ALL SALES ARE FINAL, NO REFUNDS OF ANY KIND!!!!!!! DON'T COME BACK crying and begging that you want your money back on electronic socks/electronic equipment, even if you are waiting to receive your order but don't want to wait anymore. WE WILL NOT REFUND !!!!! In addition, Electronic socks, electronic equipment and Nike, JCalicu, Mizuno gear are considered SPECIAL CUSTOM ORDER.

In rare cases and under special circumstances we reserve the right to authorize size exchanges ONLY applying a 20% restocking fee. So be careful choosing the size (call us or email us if you have any questions about sizes) Canceling an order: Customer has only 3 hours (after placing the order) to cancel and receive 100% refund. Please be aware that once you've placed the order, there is ONLY a two-hour window of time during which you'll be able to cancel should you choose to do so. After two hours, you will NOT be able to cancel for any reason whatsoever, but may contact our customer service department to receive you store credit note to buy other set of items. Orders of Daedo electronic equipment whether in stock or not CAN NOT and WILL NOT be Cancelled (NO EXCEPTIONS). Once we receive an electronic equipment order we pay our factory up-front to manufacture and custom make it for you. There is NO possibility to cancel the order once you placed it , after 3 hours and we process in the system Out-of-stock/back ordered of Daedo Electronic socks sizes & all Daedo electronic equipment and Nike, Fila, Mizuno gear (orders in pending status). CAN NOT be cancelled simply because customer needs by a certain date for a specific event. Daedo Electronics orders are considered 100% NON-CANCELLABLE CUSTOM ORDER and there are NO CANCELLATIONS OR RETURNS ON ELECTRONIC PRODUCTS/CUSTOM ORDERS . Nike, Mizuno, JCalicu products may take up to 20 business days to process. Books and DVD: Due to vendor requirements, books and DVD cannot be refunded or exchanged once the seal is broken. If a defect is discovered in the purchased book or DVD, it can be exchanged for the same title. PROCEDURE In order to be authorized to return any merchandise for exchange or store credit ONLY within 15 days, customer must request an Exchange/Credit Authorization Number (ECAN) from us. Merchandise should be wrapped securely and returned via U.P.S., U.S.P.S, FEDEX or insured parcel post. All merchandise sold as sets must be returned as sets. A store credit will be issued excluding shipping and handling charges. If Customer deliberately returns a product to us non having had our Return Authorization, Daedo USA will dispose of such product by donating it to local charity. Shipping Costs for exchanges are the sole responsibility of the customer. Customers are warned NOT to ask for shipping refunds!!!! A check, money order or credit card info for shipping and handling charges must accompany all exchanges. Merchandise, returned for exchange without a check or money order to cover shipping and handling, will be charged on customer's credit card or sent out COD with appropriate charges.

Returns Address: Customers should send authorized returns ONLY to:

Daedo USA Inc.

Attention: Customer Exchanges 14762 Loxley Meadows Drive Houston, TX 77082

Please allow 2 to 4 weeks on all returns for exchange, refund, or credit.

 

PLEASE DON’T EVEN THINK ABOUT wanting to cancel the order or wishing to return product without authorization or cancel your order simply because you changed your mind, somebody got it for you, you needed it by a certain competition date, you are staying at a hotel but leaving on certain date, you got nervous, restless or anxious about receiving the order, product arrived late, tournament was cancelled and is no longer need of use, you bought it elsewhere and now you have two of the same, you heard defamation from our competition.

We are NOT an official Daedo Exclusive distributor and we have never mis-represent us as such. This is not an excuse to claim refund. One last thing, DO NOT claim that we didn't tell you. It is your responsibility to read before you buy. Once you buy from us. You accept our Terms and conditions unconditionally, there is no written contract other than this one and you accept it. If customer buys from somewhere/someone else after having placed the order from us, it becomes his or her problem! This does not give customer the excuse for canceling from us or filing bogus chargebacks. There are NO EXCUSES, once you bought it, it is yours- ALL SALES ARE FINAL ...End of the Story!!! We are a fair business and give our customers fair warning, once customer places the order he/she fully agrees to these terms and conditions and voluntarily waives filing any disputes/charge back connected to the order of such products. Unfair customers attempting filing unfair disputes/chargeback with financial institutions are warned that we win 100% of cases due to our disclosures and the proof we provide.

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